New Look, Smarter Features — Meet Adobe Connect 12.10

The latest version of Adobe Connect introduces a redesigned top bar, new AI-powered features, improved navigation, and expanded customization options. Everything is built to make your webinars, trainings, and meetings easier to run — and more effective for your participants.

The most noticeable change in Adobe Connect 12.10 is the updated top bar inside the virtual room. It’s been redesigned to improve usability during live sessions and to make key controls easier to find and use.

What’s improved:

• Faster access to microphone, camera, and speaker controls — now moved to the left side of the top bar
• Clearer labeling on buttons for better understanding and less confusion, especially for new hosts
• New icon set for Pods, reactions, and menus for quicker visual recognition
• Smarter organization — session setup options are now grouped on the right under a simplified “More” menu
• Cleaner interface with fewer distractions and less clutter

These updates make it easier to manage your session in real time, without needing to dig through menus — especially helpful when hosting live, time-sensitive events.

Updated top bar in rooms

Hosts, Presenters, and Participants with sharing rights can now launch screen sharing instantly from the top bar—no need to navigate to the Share Pod manually.

• Smart Pod handling
• Automatically selects the largest empty Share Pod in the current layout
• Adds a new Share Pod if none are available and there’s space
• Prompts the user if no space is available
• If users can’t add pods (e.g., Participants or Presenters), they’re prompted to request Host assistance

This update streamlines screen sharing during live sessions, bringing the experience more in line with other video conferencing platforms—while keeping Adobe Connect’s layout control intact.

New share screen button in the room top bar

Adobe Connect 12.10 introduces the Learn Hub, a built-in help tool designed to support hosts directly inside the virtual room. It offers short, on-demand video tutorials that guide you through features, layouts, and best practices — without interrupting your session.

Key Features:

• Available only to hosts and invisible to participants
• Watch tutorials while working — videos play in a movable window so you can follow along in real time
• Searchable transcripts help you quickly find what you need
• Version-specific content ensures you always see the most relevant guidance for your room

Whether you’re new to Adobe Connect or just want to get more out of the platform, Learn Hub helps you build more engaging, interactive sessions — without leaving the room.

Learn Hub popup inside a room

A Learn Hub video tutorial playing inside a room

Adobe Connect 12.10 introduces the Help Assistant, an AI-driven conversational tool designed to support hosts with instant, accurate answers while managing their sessions.

What’s improved:

• Real-time, conversational help on Adobe Connect features, workflows, and best practices
• Instant access to accurate information from Adobe’s Help Guide and Knowledge Base—no need to leave the room or search external documentation
• Available exclusively for hosted accounts and only accessible by hosts, keeping session privacy intact
• Fully respects privacy — the assistant does not access any user content or personal data, and conversations remain private

The Help Assistant empowers hosts with on-demand guidance, reducing interruptions and helping deliver smooth, confident sessions.

Response from Help Assistant for a query

The Room Search has been updated in Connect 12.10 to include the Learn Hub videos in results. Accounts which have enabled the Help Assistant will also be able to query it from the Room Search.

With the 12.10 update, Room Search becomes even more powerful and helpful:

• Learn Hub Integration
• Search results now include Learn Hub tutorial videos, making it easier for hosts to discover in-context learning materials without leaving the room.
• Help Assistant Access (If enabled)
• For accounts with the Adobe Connect Help Assistant enabled, Room Search can now be used to query the assistant directly, providing a conversational way to get answers to product-related questions.
• Updated Interface
• The search UI has been refreshed with a cleaner design for improved readability and navigation.

The updated Room Search continues to support rapid access to controls while now also serving as a discovery tool for learning and support resources—all within the room.

Updated Room Search interface

Adobe Connect 12.10 adds a coachmark-based Guided Tour to quickly familiarize new hosts with key room features.

What’s improved:

• Highlights essential elements like Rooms, Pods, Layouts, and Room Search
• Introduces the Learn Hub for in-room tutorials
• Automatically shown once when hosts first enter their room
• Can be revisited anytime via the Learn Hub

This tour speeds up onboarding and helps hosts confidently create engaging sessions.

Interface Tour coachmark inside a room

Adobe Connect 12.10 introduces an AI-driven feature that automatically transforms webinars into professional blog articles—quickly and at scale.

By analyzing transcripts and presentation materials, it generates ready-to-publish content that extends reach, supports SEO, and reduces content creation effort—so your team can focus on strategy and distribution.

• Tailored to Your Brand:
• Admins define brand personas including tone, values, and messaging
• Hosts customize context, intent, tone, length, and SEO keywords for each blog
• Flexible Output:
• Export blogs as PDF or RTF for easy publishing across platforms

Maximize your webinar value effortlessly with consistent, brand-aligned content.

AI Generated Blogs hub within the Events module

Example of a generated blog article

Generative parameters to define the brand tone, voice and blog context, tone - 1

Generative parameters to define the brand tone, voice and blog context, tone - 2

With Adobe Connect 12.10, you can now create and manage multiple branding themes—perfect for organizations with different departments, brands, or session types.

Each theme can include:

• Entry/Exit screen logos and background images
• Room color palette
• Top bar logo with click-through link
• Custom virtual video backgrounds

How It Works

Admins can:

• Create multiple branding themes
• Set a default theme for all new rooms
• Restrict hosts from changing themes (optional)

Hosts can:

• Choose a theme when creating a room
• Change it later in Connect Central or from within the room

What Happens After the Update

• A custom theme is auto-created based on your existing branding
• All existing rooms keep the same look and feel
• A system default theme is always available (and can’t be edited)

Now it’s easier than ever to deliver personalized, on-brand experiences across every room—no matter who’s hosting.

Updated Customization Page showcasing multiple themes

Select Theme option available during new room creation and updating for existing rooms

Adobe Connect 12.10 introduces Simulated Live webinars — a new format that delivers pre-recorded content with the experience of a live event.

• Pre-recorded content, live experience - Run webinars at a scheduled time using recorded video while engaging your audience through live chat, polls, and Q&A.
• Scale effortlessly - Reach more people across time zones without needing presenters to be live.
• Boost quality and consistency - Deliver polished, repeatable sessions that are perfect for marketing, lead generation, and global outreach.

Fully integrated into Adobe Connect- Enable Simulated Live when creating a seminar room

• Includes Lobby, Playback, and Outro layouts with automated transitions
• Playback uses a fixed video pod; mic and camera are disabled to preserve the “live” illusion
• Hosts can pause playback; room edits allowed until 2 hours before start

Deliver your best content again and again — professionally, consistently, and interactively.

Simulated Live: Host View – Pre-webinar design phase

Simulated Live: Host View – Live Webinar with playback in progress

Adobe Connect 12.10 adds attendee tagging to the Chat Pod, making it easier to direct messages and get someone’s attention—especially in larger sessions.

What You Can Do

• Tag people by name - Mention any attendee in the chat to direct a message to them.
• Real-time notifications - Tagged users receive a notification so they don’t miss the message.
• Highlighted messages - Mentions are visually highlighted, making them easy to spot.
• Host controls - Hosts can enable or disable tagging in the room’s Chat Preferences.
• Backstage behavior - In backstage mode, notifications are only visible to Hosts and Presenters.

Attendee tagging keeps conversations focused and makes collaboration smoother—even when sessions get busy.

A chat pod showcasing tagged participants

A notification received on being tagged

NOTE:  Connect Innovation is focused on supporting companies and organizations from various market segments and driving the most ideal outcomes by increasing the communication and collaboration with their employees and clients with Adobe Connect.

Connect Innovation is a leading provider of Adobe Connect for web meetings, webinars, and e-learning in the Nordic area. It provides online courses for each and any kind of user of Adobe Connect, no matter if you are experienced, or just started to use Adobe Connect. Our courses are available in all Nordic languages and English language as well.

Other than that, Connect Innovation organizes great webinars where you can get familiarized with the software, learn new skills or be up to date with the software updates.

You can check our courses here, and our webinars and blogs here.
You can contact us here.